Took way longer to get than it should have, but it was not your fault. Our mail service has been bad the last 3 years. You shipped on time but it was the postal service here in Missouri that was bad. You did nothing wrong. Love the art, looks great in my living room. Thank you for your quality and craftsmanship!! God bless.
Package was not delivered at all. Etsy app however is convinced it is. DHL tracking number states that import was denied and never gave any update or an has no option to get into contact . Now I just don't know where it is and what to do to get the product.
Customer update: Hi Mark, thanks for the update I have just picked up the package and it is received well.
Thanks for the support!
Kind regards,
Job
The piece is awesome, better than expected. Extremely high quality and sturdy. Mark was so easy to communicate with, very responsive and very patient, working with me to get the customization details just right and taking care of an issue that other sellers may have just ignored or poo-pooed. I highly recommend this seller for anything given these characteristics and my experience!